Legal
Privacy Policy
Last updated September 2026.
What we collect
When you submit the quote form we collect your name, email address, phone number, the service you selected and the message you write. Server logs record IP address and browser user-agent for security and abuse prevention.
Why we collect it
Solely to respond to your enquiry and deliver the service you ask for. We do not sell, rent or share your details with third parties for marketing.
Who can see it
Your enquiry is delivered to our own mailbox and stored there. Our email provider processes it in transit. No CRM, advertising network or data broker receives it.
How long we keep it
Enquiries are retained for 24 months so we can reference prior conversations, then deleted. You may ask us to delete yours sooner at any time.
Cookies and analytics
The site sets no advertising cookies. If analytics are enabled, they are configured with IP anonymisation and are used only to understand which pages are useful.
Your rights
You can ask what we hold about you, ask for it to be corrected, or ask for it to be erased. Email us and we will action it within 30 days.
Questions about this policy? Email novasource72@gmail.com and we will answer directly.